Show Me Rents is looking for responsible, organized, and safety-conscious people to join our fast growing team! We are currently taking applications for all roles in preparation for the up and coming busy season. Select your role and send us an email with your resume and application. We are an equal opportunity employer.
Show Me Rents was established to provide quality rental equipment to rural areas. We help do-it-yourselfers and contractors complete their project needs by providing the right tools for the job. Our goal is to help build communities while offering the best customer service, quality equipment and support available.
Application for Employment
Click the link above, download, fill out and either email to liz@showmerents.com or drop off at our store, located at 2936 West Broadway St., Bolivar, MO.
Operations Manager
Job Description
At Show Me Rents, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you will have a sharp business mind and proven success managing multiple departments toward maximum productivity. Additionally, you will display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency at Show Me Rents.
Objectives of this Role
- Maintain constant communication with ownership and staff to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives that will continue to help the growth of the company and its efficiency
- Ensure operational activities remain on time
- Track staffing requirements
Daily and Monthly Responsibilities
Lead, motivate, and support a large team within a time-sensitive and demanding environment
Interface with customers via phone and in person capturing sales and rental income.
Maintain shop efficiency by maintaining appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment
Oversee the day-to-day activities of the shop as the main point of contact in the front desk area, keeping ownership informed of performance with routine and requested reporting
Partner with management teams in improving the proprietary tools and systems
Oversee materials and inventory management
Skills and Qualifications
2+ years of office management experience
Strong time-management and people skills, flexibility, and multitasking ability
Advanced computer skills and experience with online platforms
Proficiency in Microsoft Office, with aptitude to learn new software and systems
Preferred Qualifications
Bachelor’s degree or equivalent
Previous success in office management
Engaging personality and optimistic outlook
Experience developing internal systems
Ability to handle confidential information
Rental Associate
Job Description
At Show Me Rents, our rental associates are the welcoming faces that greet customers and provide them with a superior rental experience. We’re searching for a qualified rental associate to add to our team, and to provide the excellent customer service and support we’re known for. The ideal candidate should be an excellent communicator who has a knack for building relationships. With a keen eye on customer satisfaction, the rental associate answers questions, handles complaints, and maintains a clean, well-organized sales floor. Helps our drivers and customers load and unload equipment. You are the driving force behind new and ongoing sales opportunities — directly impacting our growth and success.
Objectives of this Role
Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction
Serve as the brand ambassador, developing and nurturing strong relationships with customers
Learn customers’ needs and wants and personalize rental opportunities to address them
Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
Daily and Monthly Responsibilities
Connects with customers with a teachable mentality, drawing out what the customer is wanting to achieve. Suggesting the right tools for the right application by demonstrating knowledge.
Assist in maintaining a clean and organized product floor/yard, and ensure a welcoming, customer-friendly environment
Maintain updated knowledge on current products, pricing, and promotions
Manage financial transactions and purchases using cash registers and appropriate software systems
Follow through on an exceptional customer experience by presenting customers with product promotions and rental opportunities as identified through conversation. Suggesting selling and upselling.
Develop and implement cross-selling strategies for appropriate products
Assist customers and drivers with loading/unloading equipment
Skills and Qualifications
High school diploma
Superior communication skills with customers and team
Proven capabilities in a customer service or sales role
Conscientious, professional appearance
Basic math and accounting skills
Positive attitude and self-motivated to win every customer
Preferred Qualifications
Associate’s or Bachelor’s degree in marketing or sales
Working knowledge of inventory procedures
Proven capability with point-of-sale (POS) transactions
Experience with marketing and customer dynamics
Strong record of meeting and exceeding sales goals
Shift flexibility, including weekends and holidays
Driver
Job Description
Show Me Rents is looking for a responsible, organized, and safety-conscious driver to join our team. In this role, you’ll pick up and transport equipment and dumpsters between our locations, as well as making deliveries directly to customers.
We’re looking for someone with a proven track record of safe, skillful driving. If you enjoy being behind the wheel and are interested in seeing new places and meeting new people, this is the role for you!
Objectives of this Role
Securely deliver equipment to designated locations in a timely fashion
Comply with all traffic laws and company safety regulations
Maintain a clean and operational vehicle
Represent the company well in interactions with customers and the general public
Gain a thorough understanding of the local area and most efficient routes
Daily and Monthly Responsibilities
Operate company vehicles to make pickups and deliveries
Help with loading and unloading vehicles
Complete pre- and post-trip safety and operations checklists and documentation
Use navigational technology to find and follow optimal routes
Assist with regular vehicle inspections, arranging maintenance when required
Refuel vehicles and ensure they’re always ready for use
In the absence of deliveries, will provide upkeep and maintenance on equipment and facilities.
Skills and Qualifications
Valid driver’s license
Clean driving record for at least one year
Ability to drive for extended periods
Strong commitment to safety
Excellent navigational skills
Good communication and interpersonal skills
Preferred Qualifications
Valid commercial driver’s license
Prior experience driving in a professional capacity
Experience using GPS technology
Great time management and organizational skills
Ability to perform basic vehicle maintenance
Familiarity with the local area
Mechanic
Job Description
At Show Me Rents, smooth processes and systems are the key to our success. We’re in need of a mechanic with excellent organizational skills, a people person who will also diagnose simple and complex equipment issues. As well as, perform routine maintenance on equipment. The ideal candidate is skilled at using advanced computer diagnostic equipment to troubleshoot issues. Knows how to perform cost-effective solutions and keeps equipment in tip top shape. In this role, you will get your hands dirty while working safely with customers and equipment. This person must have the ability to manage time efficiently and will be able to differentiate priorities. The person who fills this role will desire to grow with Show Me Rents and will have a “can-do” attitude, which looks for needs and fills them.
Objectives of this Role
Identify and implement positive changes in cost reduction and waste elimination
Ensure peak organizational operations and provide preventative measures by identifying issues
Engage with customers to understand their concerns and effectively diagnose problems, using the latest diagnostic equipment
Follow checklists and protocols while conducting repairs and preventative maintenance, documenting actions taken.
Perform repairs aiming for maximum reliability and cost savings for our business.
Maintain a preventative maintenance program for all shop equipment
Ensure a safe, organized, and clean workspace
Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character
Daily and Monthly Responsibilities
Maintain timekeeping and personnel records
Updates software (Point of Rental (POR)) and ensures payment is collected, hours are tracked and POR is up to date.
Inspects and tests equipment and complete preventative maintenance including oil changes, engine tune-ups, track replacements.
Carefully listen to operator complaints, conduct inspections, diagnose issues, repair mechanical and electrical system malfunctions, and replace parts and components.
Verify work via test drives and adjustingments of controls and systems
Keep shop equipment functional by adhering to operating instructions
Answers phones and provides excellent customer experience when mechanical duties are completed.
Skills and Qualifications
High school diploma or equivalent
Proven mechanical expertise and basic math skills
Proven experience with mechanic’s tools, service, and diagnostic equipment
Patient communicator with excellent customer service skills
Job Description
At Show Me Rents, we strive to provide quality customer service. As a yard technician you will be interacting with customers on a daily basis to ensure they have the best experience possible by working as part of our team to make sure equipment is ready for rental, among other duties. This position includes a variety of tasks and the flexibility to be willing to shift focus, as needed.
Objectives of this Role
Serve as a team player and help to the rental associates and manager
Help the mechanic with day to day maintenance of machines
Daily Responsibilities
Ready all equipment for rentals, including cleaning, greasing, and fueling
Test equipment as it goes out and comes in to be sure it is functioning appropriately
Instruct customers on how to properly operate equipment
Help hook up trailers properly and safely for customers
Assist customers with loading and unloading equipment
Weedeating/maintaining SMR property-inside and out
Help maintain our yard waste facility
Skills and Qualifications
Fundamental knowledge of equipment and how it operates
Ability to listen and learn
Ability to work in a fast paced and demanding environment
Good communication skills, both verbal and written, to communicate with a team