SHOW ME RENTS CORE VALUES
These values are the silent managers that shape how we hire, fire, interact, and grow. They help us build Show Me Rents and our affiliate companies into Mean, Lean, Muscle Machines—capable, disciplined, respected. When final, these values will be the rudder that guides us through smooth and rough waters.
1. Be Kind
We aren’t here to hurt people—we’re here to help them.
What this looks like:
• Smile, laugh, and let people be themselves.
• Assume good intentions and care about the customer’s actual goal.
• Be the opposite of the noise and negativity in the world.
• Kindness creates space for honesty, vulnerability, and growth.
• Kindness fuels listening—and listening creates solutions.Why it matters:
Kindness earns trust. Trust earns business. Business builds our reputation.
• Smile, laugh, and let people be themselves.
• Assume good intentions and care about the customer’s actual goal.
• Be the opposite of the noise and negativity in the world.
• Kindness creates space for honesty, vulnerability, and growth.
• Kindness fuels listening—and listening creates solutions.Why it matters:
Kindness earns trust. Trust earns business. Business builds our reputation.
2. Listen.
Be slow to speak and quick to listen.
What this looks like:
For Customers
• Understand their real problem before suggesting equipment.
• Listen with intent—not to upsell, but to align them with the right tool for the job.
• Every customer is trying to accomplish something; our job is to hear it clearly.For Employees
• Listening builds a culture of trust and respect.
• Every position, every person has ideas worth hearing.
• We become a stronger team when we listen to each other’s challenges, suggestions, and solutions.Why it matters:
Listening prevents mistakes, increases satisfaction, and builds a culture where people feel valued.
For Customers
• Understand their real problem before suggesting equipment.
• Listen with intent—not to upsell, but to align them with the right tool for the job.
• Every customer is trying to accomplish something; our job is to hear it clearly.For Employees
• Listening builds a culture of trust and respect.
• Every position, every person has ideas worth hearing.
• We become a stronger team when we listen to each other’s challenges, suggestions, and solutions.Why it matters:
Listening prevents mistakes, increases satisfaction, and builds a culture where people feel valued.
3. Be Solution Centric- Problems happen—excuses don’t help. Solutions do.
What this looks like:
• View every problem as solvable.
• Don’t repeat the same mistake twice—name it, fix it, create the solution.
• Remove recurring problems by establishing repeatable solutions.
• Stay laser-focused on execution, then move on to the next challenge.
• View every problem as solvable.
• Don’t repeat the same mistake twice—name it, fix it, create the solution.
• Remove recurring problems by establishing repeatable solutions.
• Stay laser-focused on execution, then move on to the next challenge.
Why it matters:
A solution-centric team moves fast, stays calm, and builds confidence with customers and each other.
A solution-centric team moves fast, stays calm, and builds confidence with customers and each other.
4. Be Safe — Create Safe — Fill the Safe Last
Safety is non-negotiable. A safe environment protects our people, our customers, and our future.
What this looks like:
• Create and protect a safe workplace—physically, mentally, and professionally.
• Allow room for failure in a safe space so individuals and teams can grow stronger.
• Stay aware: eyes up, eyes open, always assessing your environment.
Loading. Unloading. Driving. Repairing. If something seems sketchy—fix it or stop it.
• Be honest: don’t lie, don’t steal, and ask when you need something.
• “Fill the safe last” = earn trust, protect each other, and run the business with integrity so the rewards come naturally.Why it matters:
• Create and protect a safe workplace—physically, mentally, and professionally.
• Allow room for failure in a safe space so individuals and teams can grow stronger.
• Stay aware: eyes up, eyes open, always assessing your environment.
Loading. Unloading. Driving. Repairing. If something seems sketchy—fix it or stop it.
• Be honest: don’t lie, don’t steal, and ask when you need something.
• “Fill the safe last” = earn trust, protect each other, and run the business with integrity so the rewards come naturally.Why it matters:
Safety builds longevity. Inevitable mistakes become growth.
Integrity keeps our “safe” full.In short:Be Kind.
Listen.
Find Solutions.
Protect & Practice Safety.
Listen.
Find Solutions.
Protect & Practice Safety.